Privacy Policy

Last updated: September 26, 2025

At ZM Deals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register on our website
  • Place an order or make a purchase
  • Subscribe to our newsletter or promotional emails
  • Contact our customer support team
  • Participate in surveys, contests, or promotions
  • Leave reviews or feedback

This information may include your name, email address, phone number, shipping address, billing address, payment information, and other contact details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Device identifiers and cookies

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support
  • Account Management: To create and manage your account, verify your identity, and maintain your profile
  • Communication: To send you important updates about your orders, respond to your inquiries, and provide customer service
  • Marketing: To send you promotional offers, newsletters, and updates about new products and deals (with your consent)
  • Website Improvement: To analyze website usage, improve our services, and enhance user experience
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders
  • Legal Requirements: We may disclose information when required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
  • Safety and Security: We may share information to protect the safety and security of our users, employees, or the public
  • With Your Consent: We may share your information with third parties when you explicitly consent to such sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure payment processing through Stripe
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed for these purposes.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@zmdeals.shop

Phone: +971-XXX-XXXXXX

We will respond to your inquiry as soon as possible and within the timeframes required by law.